After 20 years, the U.S. Navy had taught Pam Reid-Szalanski a certain way to manage people.
“In the military, as a manager, you direct your people to do something and it’s understood that it’s an order – it must be done,” she said. “Time for questions is later.”
Reid-Szalanski is one of four who recently graduated from the Norfolk District’s Leadership Development Program – a curriculum she credits with perfecting the art of civilian management.